Privacy Policy

Last updated: April 30, 2026

Ember & Coast operates this store and website at https://emberandcoast.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our store, purchase products, contact us, or interact with our marketing and ecommerce services.

Information we collect

Depending on how you use the store, we may collect contact details, billing and shipping details, order details, account information, customer service communications, device and browser information, IP address, cookie identifiers, usage information, and marketing preferences. Payment information is processed by Shopify and payment providers; Ember & Coast does not store full payment card numbers.

How we use information

We use personal information to operate the store, process orders and returns, provide customer support, prevent fraud, improve the website, personalize the shopping experience, send service messages, send marketing communications where permitted, measure ecommerce performance, and comply with legal obligations.

Cookies, analytics, and advertising

Our store uses cookies and similar technologies for secure checkout, cart functionality, site performance, analytics, fraud prevention, advertising measurement, and marketing. We may work with Shopify, analytics providers, advertising platforms, and marketing partners to understand store performance and show or measure relevant ads. You can manage browser cookies through your browser settings, and you can opt out of marketing emails through the unsubscribe link in those emails.

Pinterest Developer tools and social publishing

Where Ember & Coast connects Pinterest Developer tools, we use them only to manage Ember & Coast's own Pinterest business content, such as product Pins, boards, catalog/social publishing, and related performance information for our ecommerce marketing. We do not collect Pinterest passwords, do not sell Pinterest API information, and do not use Pinterest API information for off-platform ad targeting. Pinterest access can be revoked through Pinterest account settings, and privacy requests can be sent to Emberandcoast@gmail.com.

How we disclose information

We may disclose personal information to Shopify, payment processors, shipping and fulfillment partners, customer support providers, analytics providers, marketing and advertising partners, professional advisors, fraud-prevention services, and other service providers that help us operate the store. We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or in connection with a business transaction.

Third-party services

The store is hosted by Shopify. Shopify and other third-party providers may process information according to their own privacy notices. The store may also link to third-party websites or platforms; we are not responsible for the privacy practices of websites we do not control.

Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of personal information, or to object to or opt out of certain processing, including certain targeted advertising or sale/share uses as defined by applicable law. To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.

Security and retention

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure. We retain personal information for as long as needed to operate the store, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Children

Our store is not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

International transfers

We may transfer, store, and process personal information outside the country where you live, including in the United States and other locations where Shopify or our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date as appropriate.

Contact

If you have questions about this Privacy Policy or want to exercise privacy rights, contact Ember & Coast at Emberandcoast@gmail.com, call (203) 399-2367, or write to 516 Solstice Circle Southwest, Madison, AL 35756, United States.